Privacy Policy
We value your privacy at PlainStudioHub
Information We Collect
When you reach out about corporate floral arrangements or gift services, we gather information you willingly share. This includes your name, company name, email, phone, delivery addresses, and particular details for your floral needs. We also collect payment details when you place orders, though processing is securely handled by our payment partners.
For business clients, we might collect extra company information like registration details, preferred delivery timelines, and budget needs to tailor our service to your business.
Our site automatically gathers certain technical details when you visit, such as IP address, browser, device data, and navigation patterns. We use this to enhance site performance and understand how customers discover our services.
How We Use Your Information
We mainly use your personal information to complete flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, crafting custom arrangements per your specs, and communicating about your service needs.
We also use data to enhance our services and website experience. This helps us identify which corporate floral services are most valuable to clients and how we can better serve the business community in United Kingdom.
Information Sharing and Disclosure
PlainStudioHub respects your privacy and does not sell personal information to third parties. We share information only as needed to provide our services or when required by law.
We might share essential data with trusted service partners who assist in operating our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually bound to protect your data and use it only for their specified services.
We may disclose information when required by law, court order, or government request. We may also share information to safeguard our rights, property, or safety, or the safety of our customers and staff.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to safeguard it. This involves secure data storage, encrypted communications, and restricted access to personal information inside our organization.
Secure Storage
Personal data is stored using secure systems with access controls and regular security monitoring.
Encryption
Sensitive data transmissions are encrypted to shield information as it moves between your browser and our infrastructure.
Limited Access
Access to customer data is limited to authorized staff who require it to render services.
Although we deploy strong security measures, no online transmission method is completely secure. We continually update our security practices to guard against emerging threats.
Your Privacy Rights
You hold important rights over your personal data. Depending on applicable laws, you may have the right to access, correct, delete, or restrict use of your personal information.
To exercise these rights, contact us via the details at the end of this policy. We will respond within a reasonable timeframe as required by applicable law.
Data Retention
We keep personal information only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and purpose of collection.
Typical Retention Periods:
- Customer contact and order information: three years after the most recent service interaction
- Payment transaction records: seven years for tax and accounting requirements
- Website analytics data: twenty-six months for service improvement analysis
- Marketing communication preferences: Until you unsubscribe or two years of inactivity
Cookies and Site Tracking
We use cookies and similar technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies help us remember preferences and assess site performance.
You can manage cookie settings through your browser preferences. However, turning off certain cookies may impact site functionality. For detailed information about our cookie practices, please review our Cookie Policy.
External Links
Our website may link to third-party websites or services. This privacy policy applies only to PlainStudioHub and our website. We are not responsible for the privacy practices of external websites.
We recommend reviewing the privacy notices of any third-party websites you access through links on our site.
Policy Updates
We may revise this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this policy.
We invite you to review this policy periodically to stay informed about how we protect your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please get in touch.
Contact Us About Privacy
PlainStudioHub Privacy Team
58 Flower Market Street, London
London, United Kingdom SW1A 1AA
Email: [email protected]
Phone: +44 20 7946 0958
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within seven business days.